Saba gahunda yo kwivuza
Abarwayi barashishikarizwa gusaba gahunda yo kubonana na muganga mbere y’igihe kugira ngo bagabanywe igihe cyo gutegereza no kugira ngo serivisi zitangwe neza kandi ku gihe.
Uko wafata gahunda yo kubonana na muganga:
- Ohereza ubutumwa kuri imeyili: info@kabgayihospital.rw
- Hamagara ibitaro kuri: +250 784 290 098
- Sura aho bakirira abarwayi (Reception) ku bitaro mu masaha y’akazi.
Mu gihe usaba gahunda yo kubonana na muganga, nyamuneka tanga amazina yawe yuzuye, nimero zawe za telefone, ndetse n’impamvu y’iyo gahunda cyangwa serivisi wifuza guhabwa.
Nimero zo Guhamagara Byihutirwa
Mu gihe cy’akaga (emergency), abarwayi barasabwa kwihutira gushaka ubufasha bw’ubuvuzi ku kigo nderabuzima cyangwa ishami ry’ubutabazi (Emergency Unit) riri hafi yabo, cyangwa bagahamagara serivisi z’ubutabazi z’Ibitaro bya Kabgayi.
Mu gihe hakenewe ubutabazi bwihutirwa, abarwayi n’ababitaho barasabwa gukoresha nimero zashyizweho zo guhamagara mu byihutirwa no gukurikiza amabwiriza bahabwa n’abaganga.
Kuvugana ku gihe no gukorana neza ni ingenzi kugira ngo ubufasha bw’ubutabazi butangwe neza, mu mutekano kandi ku buryo bwihuse.
Aho wahamagara:
+250 733 228 383
Amasaha yo gusura abarwayi
Kugira ngo ubuzima bw’umurwayi bugire amahirwe yo gukira neza no kurinda umutekano w’ibitaro, amasaha yo gusura abarwayi aragenzurwa kandi agashyirwaho imipaka.
Abaforomo basobanurira abarwayi ndetse n’ababo ba hafi (abo mu muryango) ingamba zikurikira zijyanye no gusura:
- Gusura bikorwa gusa mu masaha yagenwe yo gusura abarwayi;
- Bahawe amabwiriza y’aho bagomba kujya (mu ishami cyangwa serivisi bagiye gusuramo);
- Gusura kuryamye ku buriri bw’umurwayi bigarukira ku bantu babiri gusa ku murwayi umwe;
Amasaha yo gusura ku munsi akurikizwa nk’uko biteganywa n’igitabo cy’amabwiriza (Visiting Policy and Procedures).
06:00 – 08:00 za mu gitondo
12:00 – 13:00 z’amanywa
17:00 – 20:00 z’ijoro
Ukwishyura na Serivisi z’Ubwishingizi
Ibitaro byakira ubwishingizi bw’ubuzima bwemewe ndetse n’uburyo bwishyurwamo bwemewe n’amategeko.
Ubwishingizi bw’Ubuzima bwemewe:
- Ubwisungane mu kwivuza (Mutuelle de Santé)
- RSSB
- Ibindi bigo by’ubwishingizi byemewe
Abarwayi barasabwa kugenzura neza ibisobanuro by’ubwishingizi bwabo mbere yo guhabwa serivisi.
Ku serivisi zitishyurwa n’ubwishingizi, kwishyura bikorwa ku biro bishinzwe abishyura (Billing Office).
Uburenganzira n’inshingano by’abarwayi
Ibitaro Byigisha ku Rwego rwa Kabiri bya Kabgayi (KL2TH) byubahiriza kandi bikarinda uburenganzira bw’abarwayi, mu gihe binatanga serivisi z’ubuvuzi zinoze kandi zifite ireme.
Uburenganzira bw’umurwayi:
- Guhabwa serivisi z’ubuvuzi zubaha kandi zidafite ivangura
- Guhabwa amakuru yumvikana ku burwayi bwe n’uburyo bwo kuvurwa
- Kurengerwa kw’ibanga ry’amakuru ye y’ubuvuzi (privacy na confidentiality)
- Guhitamo kwemera cyangwa kwanga ubuvuzi nyuma yo gusobanurirwa neza
Inshingano z’umurwayi:
- Gutanga amakuru nyayo kandi yuzuye ku buzima bwe
- Gukurikiza gahunda y’ubuvuzi yahawe na muganga
- Kubaha abakozi b’ibitaro n’amabwiriza y’ibitaro
- Kubahiriza uburyo bwishyurirwamo serivisi z’ibitaro