Book an Appointment
Patients are encouraged to schedule appointments in advance to reduce waiting time and ensure efficient service delivery.
How to Book:
- Email: info@kabgayihospital.rw
- Call the hospital contact +250784290098
- Visit the hospital reception desk during working hours.
Please include your full name, contact details, and reason for consultation when requesting an appointment.
Emergency Contacts
In case of an emergency, patients are advised to seek immediate medical attention at the nearest emergency unit or contact Kabgayi Hospital emergency services. Please provide accurate personal and medical information upon arrival, including any known medical conditions, current medications, and emergency contacts, to ensure prompt and effective care.
For urgent assistance, patients and caregivers should use the designated emergency contact numbers and follow instructions provided by medical staff. Timely communication and cooperation are essential to delivering safe and efficient emergency care.
Contact:
+250733228383
Visiting Hours
To ensure patient recovery and hospital safety, visiting hours are regulated.
The nurses explain to patients and their next of kins the following visiting measures:
- Make visits only during hospital visiting hours,
- Orient them in department they intend to visit.
- Visiting is strictly limited to two persons per patient at bed side.
- Everyday visiting hours are the following as stated in visiting Policy and procedures:
6:00 am to 08:00 am
12:00pm to 01:00 pm
05:00 pm to 08:00 pm
Billing & Insurance
The hospital accepts recognized health insurance schemes and approved payment methods.
Accepted Insurance:
- Community-Based Health Insurance (Mutuelle de Santé)
- RSSB
- Other approved insurers
Patients are advised to verify coverage details before receiving services. For uninsured services, payment must be completed at the billing office.
Patient Rights & Responsibilities
Kabgayi Level Two Teaching Hospital (KL2TH) respects and protects patient rights while ensuring quality care.
Patient Rights:
- Receive respectful and non-discriminatory care
- Access clear information about diagnosis and treatment
- Privacy and confidentiality of medical records
- Consent to or refuse treatment
Patient Responsibilities:
- Provide accurate health information
- Follow prescribed treatment plans
- Respect hospital staff and policies
- Comply with payment procedures
Our Insurance Partners
